Full Settings Overview
To ensure that our team can help you as efficiently as possible, please provide as much relevant information as possible in your first message. This includes your logs, troubleshooting steps you’ve already taken
vCanopy is self-managed hosting, not managed, and you will need to do your part in troubleshooting.
For Panel accounts (and for most general issues for other accounts), support starts in Community Forum and, if necessary, we’ll create a support ticket for you.
- Sign up for the Community Forum
- Community Forum: https://community.vCanopy.com/
Our team is active in the forum all day every day.
The first tab in the Settings page is your profile tab. Here you can change your account email address, account profile picture, and time zone.
The time zone is important as it will ensure your notifications display the correct timestamp for your location. Learn more here:
Inside Security in your Settings page, you can change your password and enable 2FA.
In your Settings page in vCanopy API you can create your own personal access token and regenerate the vCanopy API token.
The API is still beta and is being actively developed. This article provides an intro for getting started:
Adding your SSH Keys to vCanopy is quick and easy, and you can set default keys so that they’re automatically added to newly created servers (you’ll still have to push them to existing servers).
If you have trouble adding your SSH key, see this article for troubleshooting steps:
Here you can add your API keys for the various services that we integrate with.
Details for cloud providers can be found in their provisioning docs:
- Provision a DigitalOcean Server
- Provision a Vultr Server
- Provision a Linode Server
- Provision an UpCloud Server
- Provision an AWS Lightsail Server
- Create and Set Your Backblaze B2 API Credentials
- Create and Set Your Wasabi API Credentials
- Create and Set Your Amazon S3 API Credentials
- Create and Set Your Dropbox API Credentials
More coming soon.
- Server Timezone
- Security Updates Automatic Reboot Enabled or Disabled
- Security Updates Automatic Reboot Time
You can set both your default WordPress administrator account settings and the default configuration settings for when you create new sites here.
UpdateSafely™ is our trademarked WordPress update system. This new 2.0 version (still currently in beta) has been recreated from the ground up and is designed to take care of a big part of your WordPress maintenance routine so that you no longer have to. Learn more here:
We highly recommend that you enable Slack notifications for your account, and this article will get you up and running:
You can also learn more these notifications here:
Immutable Blueprints are specifically for our multitenancy feature. This currently has no public documentation and is only available at the Agency tier.
vCanopy Bundles let you preconfigure your vCanopy WordPress site deployments with the Plugins and Themes installed that you most commonly used.
You can create many different types of Bundles to suite the different types of projects that you work on. This is our doc on getting started:
For themes and plugins that are not available on the WordPress repository, you can still use them with Bundles if you self-host these. Here’s how to do so with Dropbox and Google Drive:
Addons allows you to enable our vCanopy 360 Preemptive Support service on your servers.
Preemptive Support allows you to manage enrolled servers.
Learn more about 360 here:
- Change your Subscription
- Update your Payment Method
- View Your Invoices