How to Fix the “Cookies are blocked or not supported by your browser” Error
The following error sometimes presents itself when trying to login to the subsite of a WordPress multisite: “ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” This may occur even if your browser does in fact have cookies enabled and it can happen when WordPress is serving […]
Diagnosing Redirect Issues
Introduction Undesired redirects can be frustrating to deal with. Fortunately, narrowing down the root cause of these issues can usually be done quickly when you know what to check. This article will walk you through the checks for 3 different scenarios: Your website is redirecting to different site or an internal page, or has a […]
Resolving the “This site can’t be reached, ERR_NAME_NOT_RESOLVED” error
We see this come up on support regularly, especially for staging websites. It looks as follows: This means that no DNS records exist for this domain, so when you try to access it in your browser, it has no way of knowing where to go to download the files, and so ultimately returns this error. […]
Why Does My Website “Download” Instead of Load? Double Gzip and How to Fix it
The Problem If you’re trying to access your website, but instead it downloads instead of loading in the browser, the issue is caused by the GZIP compression being enabled twice. GZIP is enabled by default on verdanttcs servers, however, some plugins have an option to enable GZIP as well. If a plugin doesn’t check the […]