Diagnosing 403 Forbidden Errors
TABLE OF CONTENTS Introduction: What is a 403 Error? Firewall Rules 403 on an Image or File Caching and Nonces File Permissions CDN Issues Corrupt/Misconfigured .htaccess file Broken/Missing Plugins Custom Nginx Config Rules Introduction: What is a 403 Forbidden Error? The 403 Forbidden error occurs when a request is made the server cannot allow. This […]
How to Fix the “Cookies are blocked or not supported by your browser” Error
The following error sometimes presents itself when trying to login to the subsite of a WordPress multisite: “ERROR: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” This may occur even if your browser does in fact have cookies enabled and it can happen when WordPress is serving […]
Diagnosing Redirect Issues
Introduction Undesired redirects can be frustrating to deal with. Fortunately, narrowing down the root cause of these issues can usually be done quickly when you know what to check. This article will walk you through the checks for 3 different scenarios: Your website is redirecting to different site or an internal page, or has a […]
Troubleshooting: Custom Server Won’t Provision and is Stuck at 10%
Introduction Having a server fail to provision can be frustrating, but hopefully the tips in this article will help you get yours up and running. Before anything else, these are generally when we see servers fail on the rare occasions that they do: 10% – We couldn’t connect to the server 25% – Nginx install […]
Resolving the “This site can’t be reached, ERR_NAME_NOT_RESOLVED” error
We see this come up on support regularly, especially for staging websites. It looks as follows: This means that no DNS records exist for this domain, so when you try to access it in your browser, it has no way of knowing where to go to download the files, and so ultimately returns this error. […]
Fix: DigitalOcean Disk Space Failed to Resize Automatically
In almost all cases, DigitalOcean will automatically take of everything when you resize your servers. On reboot, the disk is resized and Monit automatically picks up these changes. Nothing is required from you. One of the great things about them is that everything just works. They’ve done a great job of making everything seamless when you […]