Verdant TCS

Whitelisting vCanopy at Your Server Providers

Introduction To ensure that our application can connect to your servers, you may need to whitelist our IP addresses. This is especially true for providers that use a firewall or strict API access controls. SERVER STATUS If our application can’t connect to your server, you will see a notice on your account Server page that says “Disconnected” […]

Server Status and the vCanopy Token

The vCanopy Token The vCanopy token is our API token and it allows your servers to talk to vCanopy, and allows us to do all the things we need to do to ensure your stack stays up-to-date. Server Status and Scripts On the servers page in your account, the status of each of your servers […]

Why is my WaaS network slow? Table locking and MySQL RAM allocation

WaaS networks are database intensive websites, and this is something many WaaS networks go through as they begin to grow in size and traffic. Sometimes this is because the server simply isn’t big enough for the network anymore, and sometimes it can be solved by increasing the MySQL’s RAM allocation. This article will walk you […]

How to use the top command to monitor system processes and resource usage

Part 1. Introduction One of the many great things about Linux is that it comes with system monitoring tools like top and htop built right in. In this article, we’ll dive into the top command and how you can use it to monitor your systems processes and resource usage. htop can actually be a better tool for pinpointing some performance issues, but both […]

How to use the htop command to monitor system processes and resource usage

Part 1. Introduction htop is the prettier, more colorful, and slightly more up-to-date version of top. A few metrics such as steal and iowait are easier to see in top, but for most other purposes, htop may be the better tool for troubleshooting server performance issues. Here is our article on top, we’d recommend you start there and then come back […]

Fixing the WordPress White Screen of Death (WSOD)

WSOD isn’t something we see a lot. When we do see it, it’s almost always related to caching – usually when there are 2 types of caching working on top of one another. Other causes for this error are rare on vCanopy, but we will cover all of them below. NOTE: Our automatic WSOD resolution is […]