If you’re trying to add a website to vCanopy and the domain name has international characters (e.g. é and ä), you will first need to convert it into “Punycode” before you can provision them as a website on your server.
Punycode is a representation of Unicode with the limited ASCII character subset used for Internet hostnames. – Wikipedia
As an example, if we were to try and provision vCanopy.com, the UI would return an “invalid format” error, as it needs to first be converted into punycode.
To run the conversion, there’s a handy website called Punycoder that can do this for:
Here’s how vCanopy.com would look:
So vCanopy.com won’t provision on your server, but “xn--gridpn-fua5b.com” will, and this is the correct format.