Verdant TCS

Diagnosing and Fixing: Error Establishing a Database Connection

This is one of the more common, and more scary WordPress errors, but it can usually be solved pretty quickly. Below is our guide to diagnosing and fixing the database connection errors on your WordPress sites. For those very rare cases where it can’t be solved, such as Malware/hacks that can’t be undone, you’ll need […]

Nginx Rate Limiting and Plugins (Including Oxygen)

Third-Party Software Notice Our support team cannot provide support for third-party software and services. However, if you need assistance or spot an issue with this article please post in the vCanopy Community Forum, and we will make necessary updates/improvements where needed. Introduction This article was originally focused on the Oxygen Builder, which is our most […]

Diagnosing Caching Issues

From time to time some we get reports of somewhat strange caching issues. This can be a very frustrating experience to go through, especially when it seems like all caching is completely turned off, or previously things were working just fine until right now.  Fortunately, these kinds of things don’t happen very often. This article […]

Pushed my site from staging to live and it still has staging links or vice versa.

END OF 2020 UPDATE We have dramatically improved our cloning/staging push processes, and this update included replacing WP-CLI Search Replace with Interconnectit Search Replace. This is a far more reliable tool, even more so than most plugins. When you push from staging to live or live to staging, we automatically do find and replaces of URLs in the […]

Why do some servers fail to provision correctly?

Unfortunately not every server that’s created get’s successfully provisioned. Almost all API servers do, and so do almost all custom VPS provisions when everything is setup correctly, but even then sometimes things fail. Below outlines why this happens. Failed at 10% If your server only made it to 10%, that means our app couldn’t connect […]